This policy explains what information EntireOps collects through this website, why, and what we do with it. We keep it short because we collect very little.
Who we are
EntireOps is a service company that builds custom software, augments teams and makes those teams operational. For any privacy question, contact us at hello@entireops.com.
What we collect
- Information you send us — when you use the Book-a-Call form or email us: your name, work email, company, website, the stage you're at and your message.
- Scheduling details — if you book a time through our scheduling tool, the details you enter there.
- Basic usage data — if analytics are enabled, aggregate information such as pages visited and referring site. We prefer privacy-friendly analytics and don't use it to identify you.
- Spam-protection signals — our form uses Cloudflare Turnstile, which processes limited technical data to tell people from bots.
Please don't send regulated data through this site
Some of our clients work with regulated information, such as health data. This website and its forms are not designed to receive it. Please don't include patient records or other regulated personal data in the form or in an email to us — we'll arrange an appropriate channel if an engagement requires it.
How we use it
- To reply to you and arrange a call.
- To prepare for and follow up on that conversation.
- To keep a record of enquiries in our CRM.
- To understand, in aggregate, how the site is used so we can improve it.
We don't sell your information, and we don't use it for unrelated marketing.
Where it's stored and who processes it
Enquiries are stored in Zoho CRM. We also use a scheduling provider, Cloudflare Turnstile for spam protection, and — if enabled — an analytics provider. Each processes data on our behalf under its own terms. Our delivery team works outside the United States, so your enquiry may be accessed from outside the US by people working on your engagement.
How long we keep it
We keep enquiry records for as long as they're useful for the relationship, and delete them on request unless we need to keep something for legal reasons.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by emailing hello@entireops.com. Depending on where you live you may have additional rights under local law, and we'll honour them.
Cookies
This site doesn't use advertising cookies. Spam protection and, where enabled, analytics may set strictly limited cookies or similar storage to work.
Changes
If we change this policy we'll update the date at the top of this page. Material changes will be made clear here.